Refund policy

 

Refund & Return Policy

 


We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may request a refund within 30 days of receiving your item.


To qualify, the request must be made within the 30-day window and the product must be returned in its original condition with all packaging intact. Customers are responsible for return shipping costs unless the product arrived damaged or defective.


To request a refund, please contact our support team at help.nexthavens@gmail.com

 with your order number and reason for return. Once the return is received and inspected, a refund will be issued to your original payment method.


Refunds cannot be granted for items outside the 30-day period or for final sale or promotional items.